6. February 2017 Customer relationship management (CRM)

2017: starring, CRM and customer retention

Technologies have nowadays become an absolutely essential foundation for any business. For start-ups, they allow to assert themselves, for established companies to grow further. The key to success is, however, not only the choice...

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23. May 2016 Customer relationship management (CRM)

CRM system will help South Moravian Innovation Centre manage relationships with partners

A Brno company CCV Information systems has won a tender for delivering customer relationship management system to South Moravian Innovation Centre (JIC). The chosen solution Microsoft Dynamics CRM will mainly help with recording...

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3. May 2016 Customer relationship management (CRM)

CRM system helps in VMS Vision Company to manage the whole distribution network

VMS Vision, a Czech manufacturing company specialising in deliveries of blackboards and office boards and other means of visual communication, has solved several needs by deploying CRM (Customer Relationship Management) from CCV...

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10. May 2016 Document management system (DMS), Customer relationship management (CRM)

René Kajak does not need to worry about his company’s data

How to securely back up so that it makes sense? If you’re also thinking about how to solve a backup of the data in your company, just like René Kajak in the video, you can make use of a cloud storage Azure Backup. Based on a...

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21. March 2016 Customer relationship management (CRM)

CCV has gained Midmarket Solution Provider competency

We have gained a new competency Silver Midmarket Solution Provider within a Microsoft’s partner programme. This has happened after completing a challenging training programme and a successful certification of our specialists...

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14. March 2016 Customer relationship management (CRM)

CRM Academy: Improve your working with customers

An online customer care training that you can master easily in 5 weeks? With your headphones on, be inspired and extend your knowledge of CRM practices. A new online course on customer care emphasizing CRM processes (Customer...

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30. April 2015 Customer relationship management (CRM)

How to evaluate customer relationship management?

How to use business intelligence for better customer relationship management? Supported by management overview of your data – the so-called BI reports – CRM system can regularly help find answers to questions that would not...

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